Privacy Policy

Who We Are

Cine Society operates open-air cinema screenings across Portugal. This policy explains how we collect, use, and protect your personal data when you purchase tickets or use our services.

Data We Collect

• Email address (required for order confirmation and ticket delivery)
• Name (optional, for personalised communications)
• NIF / Tax ID (optional, only if you request a tax invoice)
• Payment transaction reference (we do not store card details)
• Order and ticket information

How We Use Your Data

• To process and fulfil your ticket orders
• To send order confirmations, tickets, and event reminders
• To issue tax invoices when requested
• To process refunds in accordance with our refund policy
• To comply with Portuguese tax and accounting regulations

Payment Processing

Payments are processed securely by our payment partners (Revolut and Stripe). We never store or have access to your full card details. Payment data is handled entirely by these PCI-DSS compliant providers.

Data Retention

We retain order and transaction data for 7 years to comply with Portuguese tax and accounting requirements. After this period, data is securely deleted.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to processing of your data
• Request data portability

Third Parties

We share your data only with:

• Payment processors (Revolut, Stripe) for transaction processing
• Email provider (Resend) for transactional emails
• InvoiceXpress for tax-compliant invoicing

We do not sell your data to any third parties or use it for marketing purposes.

Contact Us

For questions about your data or to exercise your rights, contact us at [email protected]